| FIRST VISIT
When bringing your pet in for a check-up, remember it may be a
little uneasy about new people and animals. This is one of the reasons
we ask that you restrain your pet before coming to the clinic.
Print and fill out our New Client Form
before you come in for your first visit. We know your time is valuable
and we have provided this form online to help expidite your visit.
We suggest animals be placed on a leash or in a pet carrier before
entering the waiting room. Your pet and others will appreciate the
extra care.
If you think your pet has a contagious disease, you should call
us first with details - we may request your pet wait outside until
called for.
HOURS/APPOINTMENTS
Our normal business hours are: Mon.-Fri.: 8:00-5:00 Saturday:
8:00-12:00
For your convenience, early morning pet drop offs can be
made after 7:30 a.m.
To allow ample time for all patients and scheduled surgical procedures
we operate primarily by appointment.
Like humans, pets do not synchronize their illnesses with our appointment
book and surgical procedures sometimes take longer than planned,
so an occasional appointment delay is inevitable. Please realize
that we make a sincere attempt to see each client on time and a
phone call is appreciated by all if an appointment needs to be rescheduled.
EMERGENCY SERVICE
Emergency service is available with a 24 hour emergency answering
service. We will make every effort to respond quickly to your call
for help.
MEDICATIONS
The wrong medications at the wrong time can be very detrimental
to your pet's health. Always follow the directions on your pet's
medication precisely ... do not save them for future use. Never
give your pet human pain killers or other human medication - they
can be deadly. Use only medicine that has been prescribed by a veterinarian
and KEEP ALL MEDICATIONS OUT OF THE REACH
OF CHILDREN.
BOARDING/GROOMING
Reservations are required for boarding, which we provide as a
service for our clients. For the safety of all pets in our charge
we require that all vaccinations be current. Animals requiring
veterinary attention (such as defleaing, deworming, etc.) will
be treated at the owner's expense.
All pets are discharged during normal business hours Monday through
Saturday.
A professional groomer is available by appointment.
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PAYMENT/FEES
Payment is expected at the time services are rendered. We accept
personal checks, MasterCard, Visa, Discover and American Express
Care Credit, Diner's Club.
We recommend Veterinary Pet Insurance for your pet. For details
call 800-872-7387 or visit the insurance provider's web site at
petinsurance.com.
Also available for payment is Care Credit. Click here for a Care
Credit Application.
We make every effort to make sure all fees are fair and reasonable
and will discuss charges before services are rendered.
PET FOOD & SUPPLIES
For your convenience and your pet's health and happiness our clinic
carries a selection of the following professional pet food and supplies:
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Food & nutritional supplements |
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Flea control products (for pet & home) |
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Highest quality, general pet supplies |
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Grooming aids |
We will be glad to consult with you regarding the best dietary
requirements for your pet.
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